Seller Guide

1. Sign up at beta.tradify.pk/users/sign_up — choose Seller as your role.
2. Verify your email address using the OTP sent to your inbox.
3. Verify your phone number via WhatsApp or SMS OTP.
4. Fill in your Seller Profile: company name, slug (your shop URL), address, CNIC, and bank account for payouts.
5. Submit for KYC review. Our team approves within 24 hours on business days.

Each seller gets a unique subdomain: your-slug.tradify.pk. For example, if you chose the slug aone-stationery, your storefront is at aone-stationery.tradify.pk. Buyers can also find your products on the main marketplace at beta.tradify.pk.

• Valid CNIC (front and back)
• NTN (National Tax Number) if you're a registered business
• Active bank account or mobile wallet (Easypaisa / JazzCash) for payouts

Personal sellers can be verified with CNIC only. Business sellers also need NTN and a business bank account.

1. Go to Seller Dashboard → Products → New Product.
2. Enter the product title, description, and select a category.
3. Add at least one variant (e.g. "Default" with your price and stock quantity).
4. Upload a product image (JPG/PNG, max 5 MB).
5. Set the shipping cost or leave blank to use the platform default.
6. Click Create Product. Your product appears on your storefront immediately.

Variants let you sell the same product in different sizes, colours, or options — each with its own price, barcode, and stock level. For example, a T-shirt might have variants for Small/Medium/Large, or a pen might come in Blue/Black/Red. Each variant has its own SKU and inventory count.

Yes. Go to Products → Bulk Upload and download the Excel template. Fill in your product data (one row per variant) and upload the file. Products are imported and visible in your dashboard immediately. Download the template first — it shows all required columns.

Categories are created by Tradify admins. If you need a category that doesn't exist, use the Request a Category link on the product form. Admins typically respond within 1–2 business days.

Go to Seller Dashboard → Orders. Orders are listed by date, newest first. Click any order to see the buyer's details, items, and payment status. You'll also receive an email notification for every new order.

1. Open the order from Dashboard → Orders.
2. Click Create Shipment.
3. Enter the courier name and tracking number.
4. Click Save Shipment — the buyer receives a notification.
5. Once delivered, click Mark as Delivered to complete the order.

COD orders appear in your dashboard with status Pending. Dispatch the item, create the shipment, and mark it delivered once you receive confirmation from the courier. Then use Mark COD Paid to record the cash collection.

Go to Seller Dashboard → Inventory. Find the variant you want to update and click Adjust Stock. Enter the adjustment amount (positive to add, negative to remove) and the reason. All adjustments are logged in the audit trail.

Stock alerts notify you when a variant's stock falls below its reorder point. You can view and resolve active alerts from Inventory → Stock Alerts. When you restock a variant, click Resolve to clear the alert.

The POS is accessible at your-slug.tradify.pk/seller/pos_sales/new. Your staff can also log in with a PIN via the Staff Login link at the bottom of the POS screen — they don't need a full Tradify account.

Tradify currently offers three plans:

• Starter — Free. 6.5% commission per sale. Up to 50 active products.
• Growth — Monthly subscription. Lower commission, more products, priority support.
• Pro — Monthly subscription. API access, team members, advanced analytics.

Go to Dashboard → Billing. Open the outstanding invoice and choose your payment method: JazzCash, Easypaisa, or Bank Transfer. Bank transfers require you to upload your payment receipt for admin review.

Invoices have a grace period. After the grace period your account enters a soft lock (read-only — you can view orders but not create new products or process POS sales). After a further period, the account is hard locked until payment is made. You will receive email reminders before each stage.